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Tapper Interiors were appointed as main contractor to carry out a complete internal refurbishment of the showroom and offices. We also infilled an existing external canopy to house a new WC and Kitchen Area. The old WC’s and Kitchen were subsequently converted into an after sales and service area.
We worked closely with the dealership whilst they worked in temporary accommodation to ensure that their clients experienced minimal inconvenience.
We accelerated the programme for the Showroom refurbishment from eight weeks to six and a half weeks, to ensure a critical Launch for Lexus Europe was carried out. We also revised the programme for the toilet and aftersales area working closely with the client to reduce the duration of this phase from 16 weeks to 12 weeks. This second programme reduction also ensured we completed in time for the launch date of a brand new model in the Lexus range.
“I would like to take this opportunity to thank you and your team for the excellent work put in to the refurbishment of our dealership. Throughout the whole process it was a pleasure to deal with such a professional company who not only delivered a fantastic end product, but also went above and beyond what would normally be expected to ensure that all issues were addressed and disruption was kept to a minimum.
A special mention must go to Lee – how one person managed so much is beyond me. He was always ready to go the extra mile to help out, and felt like one of the team by the time he left!
Once again, my thanks go to you and your team for making the whole experience as pain free as these things can be”
Julian Murphy, Centre Manager, Inchcape Lexus Guildford